• We will NOT rent, sell or license your personal information to any other party.
• We will NOTIFY you if we are going to use your personal information in a manner different from that stated at the time of collection. You will have a CHOICE as to whether or not we use your information in this different manner.
• If you ever want us to stop contacting you, just let us know, and we’ll stop immediately after a confirming message.

If you ever have any concerns about how we use information you share with us, please email us at privacy@cardscan.com.

Our privacy policy spells out in detail our use and non-use of the information you trust to us.






Introduction
What We Do
General Information
Sharing Information
Information Collection and Use
Cookies
Special Offers and Updates
Newsletters
Online Store
Surveys
Third Party Sites
Log Files
Clear GIF
Security
Transfer of Your Personal Information
Legal Disclaimer
Storage of your Personal Information
Choice/Opt-Out
Changes to Privacy Policy
Questions Regarding the Policy, Correction of Information
Contacting Us

CardScan and DYMO File Privacy Statement

Introduction
This document discloses the information gathering and dissemination practices for Sanford, LP as they apply to CardScan Software, DYMO File Software, and the websites www.cardscan.com and www.dymofile.com.

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What We Do
DYMO File, through Sanford, LP and CardScan offer products and services that help our customers quickly capture, access, and manage documents and files. We not only sell the software that allows this to happen, but we sell products to make that software work better as well. These products are manufactured by DYMO, a sister brand and also part of Sanford, LP. We know that you’re concerned with privacy on the Internet, and we’ve taken several steps to help safeguard your online information and to protect your privacy.

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General Information

Use of your Personal Information
Sanford, LP. will not sell, rent or license your contact information. CardScan does not give out personally identifiable information collected from our users to other third parties, unless this information is required to complete an order or transaction, for example, to a credit card processing company for credit card verification purposes or to a shipping company so that your goods may be shipped to you.

In short, you are in control of the information that we maintain about you.

• We will NOT rent, sell or license your personal information to any other party.
• We will NOTIFY you if we are going to use your personal information in a manner different from that stated at the time of collection. You will have a CHOICE as to whether or not we use your information in this different manner.
• If you ever want us to stop contacting you, just let us know, and we’ll stop immediately after a confirming message.

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Information Collection and Use
In order to use certain online features and services you may be required to complete a registration form that may require you to provide information such as your name, contact information, and email address.

CardScan also may collect personally identifiable information from web forms that you complete. That data will only be used to answer your question or request, or to complete your order.

In order for you to complete a financial transaction, we will ask you for certain contact information, such as name, address, billing address, shipping address, telephone contact details, email and credit card information. We do not permanently store credit card information and that information is removed once the transaction has been completed. This information is required for order / account verification. Job title and company information is optional. We also send emails to keep you informed of your order status.

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Cookies
Cookies are pieces of information that a web site transfers to your computer's hard drive for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences. CardScan web sites (including DYMOFile.com) issue a session cookie only to record encrypted authentication information for the duration of a specific session.

We currently contract with several online partners to help manage and optimize our Internet business and communications. We use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use Web beacons and cookies provided by our marketing company. The type of information we collect includes information about your browser and which technologies you use, where in the world you are coming from, and how you interact with our site, including product codes and prices for merchandise you purchase, and which pages you visit. We do not collect any personally identifiable information in this process. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used. If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you can opt-out of this website analysis tool by clicking here: http://www.omniture.com/s2/privacy_policy.html#optout

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Conversion Tracking
CardScan.com and DYMOFile.com market our products on various search engines which offer a feature called “conversion tracking”. This section describes what conversion tracking is, what it does, and how it affects our privacy policy.

Conversion tracking is a way to track “clicks to sales” from either search results, or ads on search engines. The search engine places and maintains a cookie on a user's computer to do this but no user personal data is recorded or used in the process. Information is gathered in the aggregate, without unique personal data such as name, address, or phone number. Using either clear GIFs or visible images, depending upon the search engine, the search engine notes and saves information such as time of day, browser type, browser language, and IP address with each query, none of which is shared with any other company or person. Conversion tracking simply allows the search engine company and websites to track “clicks to sales”, including the number of clicks (“visits”) it takes before a purchase is made. Without capturing your personal information, conversion tracking allows us to measure the effectiveness of our search engine participation. Conversion tracking does not affect our core privacy policy: we still do not sell or offer any information we gather about you to any third party, for any reason.

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Special Offers and Updates
We send all newly registered customers a welcoming email. Established customers and subscribers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our customers, we present the option in each email communication for our customers not to receive these types of communications.

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Newsletters
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users’ privacy we provide a way to opt-out of these communications.

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Online Store
When a user orders from our online store, the personally identifiable information collected through the site is only used to process and send users their orders. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. In the case of international orders, customer information is retained for tax purposes only.

In order to serve our Canadian customers efficiently, we have partnered with Canada Post Borderfree to fulfill orders to Canada. Borderfree, and not CardScan, will charge the customer’s credit card for Canadian transactions only so that we can provide our Canadian customers with a full landed cost, including taxes and duties in Canadian dollars. Please click here for additional Borderfree information.


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Surveys
From time to time our website requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Aggregate survey information will be anonymised and used for purposes of monitoring or improving the use of and satisfaction with our products and services.  Users’ personally identifiable information is not shared with third parties.

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Third Party Sites
The site contains links to other Web sites. Sanford, LP. is not responsible for the privacy practices or the content of these other Web sites. You should check and review the policy statement of these other Web sites to determine their policies.

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Log Files
CardScan.com and DYMOFile.com collect log files. These include internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. None of this data is linked to personally identifiable information.

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Clear GIF
CardScan.com and DYMOFile.com employ a software technology called an "Image Server", that allows us to judge the efficiency of the messaging included in emails sent to potential customers. Invisible images are embedded in these HTML emails, which log the unique identifier to the CardScan At Your Service database when the message is opened in a web-enabled email client. The information gathered using this technology is used only to perform aggregate, broad statistical analysis.

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Security
CardScan collects and stores data on our secure servers. Your data is stored in a secure environment that is not available to the public or shared with any third parties. We use industry-standard SSL-encryption to protect data transmissions.

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Transfer of your Personal Information
As CardScan/Sanford, LP is located in the United States, your personal data will be held, processed and transferred to our secure servers which are currently located in Waltham, Massachusetts (if the servers are relocated to a different address, we will notify you of the same).  Your personal data is transferred to the United States so that we can operate our services, confirm, update and process your account details, orders, and registration.  However, we are EU Safe Harbor compliant and participate in the Council of Better Business Bureau’s BBBOnLine® privacy program, and every CardScan employee is obliged to comply with our comprehensive data compliance policies, including this privacy policy, we are confident that we are able to protect the security and confidentiality of your personal information and your contacts and provide you with an adequate level of protection. 

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Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or other legal process.

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Storage of your Personal Information
CardScan will only keep your information for as long as we are either required by law, or as is relevant for the purpose for which it was collected. 

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Choice/Opt-Out
If you purchase one of our products we may use your email address that you provide to us in order to send you promotional communications, materials and newsletters that we think may be of interest to you. If you do not wish us to send you such marketing communications or newsletters, please let us know by sending an email with “Opt Out” in the subject line to optout@cardscan.com. You may opt out of these communications at any time and every time we contact you for marketing purposes you are given an opportunity to opt out. For example, if you buy a product from us, but don't want any marketing material you can keep your email address off of our marketing list by sending an email to the above opt out email address.

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Changes to the Privacy Policy
If we change our privacy policy, we will post a notice of the change on our homepage, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you via email or by posting a prominent notice on our web site 30 days prior to implementing the change. You will have a choice as to whether or not we use your information in this different manner and you will be provided with an appropriate method and opportunity of opting out.

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Questions Regarding the Policy, Correction of Information
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site or desire to modify any of the information you have provided to us, please contact us.

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Contacting the Web Site
If you have questions about this privacy statement, the practices of this site, or your dealings with this site, please contact:

Privacy Administrator (privacy@cardscan.com)
CardScan
25 First St. Suite 107
Cambridge, MA 02141
Tel:+1-617.492.4200
Fax: +1-617.492.6659

This policy was last updated June 18, 2008.